Job Description
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FAQ Job Title
ISSA Advisor
Job Description
The University’s international students and scholars are an integral part of Notre Dame’s vibrant campus culture. International Student and Scholar Affairs (ISSA), part of Notre Dame International, offers a variety of support services and programs to assist our 2,000 international students and scholars in successfully managing their immigration status and making the most out of their time at the University.
The Advisor is a critical role that assists F-1 and J-1 visa-holding students in maintaining compliance with visa regulations, manages student data, processes immigration requests, and connects students to resources on campus. This position helps to ensure that the services provided to University of Notre Dame students are efficient, accurate, reliable and friendly. This position also assists with ISSA programming and other projects, as assigned by the Director.
A successful candidate will be able to manage multiple reporting responsibilities, manage the application of federal regulations on a variety of advising situations, communicate difficult concepts clearly and engagingly, and have the interpersonal skills that create a hospitable, supportive environment for our international students.
Responsibilities include:
The advisor assists with operations that relate to student and University compliance with U.S. immigration laws. This role will manage intake of student advising requests and walk-in traffic; manage an advising portfolio and process requests; communicate with international students through daily advising on immigration matters; and appropriately escalate intermediate / advanced immigration issues to Assistant Director/Director.
Keep apprised of immigration regulations, procedures and resources. In addition to developing excellent knowledge and skills in application of student immigration regulations, this role will assist with documentation management for procedural updates, developing effective advising resources, and managing data and functionality of Sunapsis (data management system) and SEVIS, and data reporting and audits.
Other duties or responsibilities assigned, as needed by ISSA or Notre Dame International.
Minimum Qualifications
- Must be a US citizen or permanent resident to gain designation by the Department of Homeland Security as a Designated School Official (DSO) and Alternate Responsible Officer (ARO)
- Strong attention to detail and appreciation for nuance in advising situations
- Excellent customer service and interpersonal skills that can create a hospitable, supportive environment for international students; emphasis on cross cultural engagement
- Excellent verbal and written communication skills
- Must be proficient in Microsoft and Google tools, and comfortable learning and using data management systems, such as Sunapsis and Banner
Preferred Qualifications
- Experience working in a cross cultural or internationally minded environment
- Experience working with a data management system
- Experience with F-1 and J-1 advising
Department
VP-Assoc Prov for Internationaliztn (28401)
Family / Sub-Family
Student Svcs / Advising/Counseling
Career Stream/Level
EIC 2 Professional
Department Hiring Pay Range
Up to $52,000
Pay ID
Semi-Monthly
FLSA Status
S1 - FT Exempt
Job Category
Administrator/Professional
Job Type
Full-time
Job Posting Date (Campus)
12/06/2022
Job Posting Date (Public)
12/06/2022
Job Closing Date
12/22/2022
Posting Type
Open To All Applicants
Posting Number
S23540
Quick Link for Internal Postings
https://jobs.nd.edu/postings/29055