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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Department of Pathology, Division of Pathology Informatics is seeking a team member to fill a Clinical Business Systems Analyst, Senior position. Under general direction, the business systems analyst senior formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Must be able to devise or modify procedures and processes to solve complex problems related to the laboratory workflow, considering laboratory information system (LIS) limitations, operating time, and form of desired results.  Includes analysis of department and user needs, documentation of requirements, and translation of the analysis into configurations needed to implement the procedure or process.  Participates in staff development, cross-training, and mentors less-experienced analysts. Able to work at a high technical level while considering the business implications of new developments and techniques to the current and future business environment. Can analyze, compare, and evaluate various courses of action and make independent decisions on matters of significance, free from immediate direction, while maintaining communication with division and department leadership. Must be able to work independently on projects when given a concrete project plan and tasks.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Participate in test/database build activities across different clinical laboratory functional areas
• Perform regression testing from testing plan/scripts and use cases for new software versions and patches
• Assist with coordinating software version upgrades and corrections as needed
• Protect the integrity of the data and escalates issues appropriately
• Provide technical assistance and support to areas involved with database and hospital information system management, the LIS and electronic medical record (EMR)
• Analyze, compare, and evaluate solutions independently based on the laboratory’s needs
• Develop standard operating procedures for using the LIS and auxiliary software
• Communicate procedural changes to affected users and analysts
• Implement workflows/workflow changes within the laboratories and LIS
• Coordinate and assist with software version upgrades and corrections as needed
• Test and validate software and interfaces, as requested
• Document and track new issues within the LIS and EMR
• Keep manager and directors informed of issues as they arise
• Adhere to all accreditation requirements regarding the LIS and EHR
• Daily troubleshooting and follow up regarding EHR and other HIS issues
• Review and troubleshoot error queues as needed
• Assist with creating test plans and use case scripts for current and future workflows
  • Senior role: Create testing scripts for current and future workflows
• Assist with defining system scope and objectives of projects
  • Senior role: Define scope and objectives of projects
• Test and validate software and interfaces, as requested

Senior role would also include the following responsibilities:

• Create testing plans and use case scripts for new software versions and patches
• Develop project plans and timelines for new projects and directives
• Define application function and provide concepts for change requests not currently available within the application
• Present information regarding LIS and lab workflow on a variety of platforms and in meetings
• Formulate and define system scope and objectives of projects and applications
• Train new employees, current and visiting pathologists, students, and support staff as needed
• Coordinate setup, validation and scheduling change implementation for instrument and system interfaces with enterprise departments

Required Qualifications*

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

Intermediate:

• Bachelor’s degree in clinical laboratory science, allied health, computer science/information technology, or other related field and/or 2 or more years of relevant experience
• 2 or more years of experience working is a large complex healthcare environment

Senior:

• Bachelor’s degree in clinical laboratory science, allied health, computer science/information technology, or other related field and/or 5 or more years of relevant experience
• 5 or more years of experience working is a large complex healthcare environment

Desired Qualifications*

• Understanding of the clinical laboratories and their workflows within a large hospital system, with particular interest in outreach services and reference laboratory support
• Understanding of large healthcare organizations and data structures
• Experience supporting laboratory information systems (LIS) such as SCC Soft Computer
• Experience with interfaces at a healthcare facility, including working knowledge of the HL7 messaging protocol
• Self-motivated, curious, able to troubleshoot issues and find novel solutions to customer problems
• Ability to work with multiple teams; must be able to communicate well with others

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.